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Privacy Policy

Privacy Policy
Thank you for visiting our web site.  Please read this privacy policy before ordering or submitting any personal information as using our web site is your acceptance of the terms and conditions of this privacy policy.  We reserve the right to change the terms of this privacy policy however all changes will be posted our website.  Please check this page regularly for any changes.

The Internet is a powerful tool allowing its users to exchange information freely. As a recipient of information collected on indyav.com (the "Site"), indyav ("we", "our" or "us") have policies about how we use the information we collect.

Categories of Information
Information about you can be categorized as (a) personally identifiable information or (b) non-personally identifiable information. "Personally identifiable information" is information that we collect from you such as your name, postal address, telephone number, and email address. "Non-personally identifiable information" is information that we collect from you that cannot be used to identify or contact you, such as your Web site browsing patterns.

How We Use and Disclose Information
We will use your personally identifiable information for customer service, such as to fulfill your orders, to provide you with information that you may request, to give you updates about the status of your orders, to notify you if you have won a prize and to customize your experience on the Site. We may also combine the information we have gathered about you with information from other sources, such as other Web sites operated by us, to better serve your needs. Unless you tell us not to, we may use your personally identifiable information to contact you about offers or promotions we think you would be interested in. If you do not want to receive this information, indicate that we may not do so at the point where you give us your personally identifiable information. Email messages will also provide you with an opportunity to opt-out of receiving this information. Please note that changes to your preferences may not be effective immediately.

In the event that all of our business assets are transferred to or acquired by another company, customer information will be one of the transferred assets. We will divulge your personal information to law enforcement officials if required to do so by law.

How We Collect Information
We will collect personally identifiable information from you when you actively give us the information. Examples of this may include when you order products, fill out online registration forms, enter contests or sweepstakes, request that we send you information, newsletters or catalogs, participate in community features, or respond to our surveys or other requests for visitor responses.

Like many other commercial Web sites, we collect non-personally identifiable information from you by "passive" means, in other words by tracking your use of the Site, often through the use of cookies. That information includes, among other things, the type of computer operating system and net browser that are being used and the domain name of your Internet service provider, as well as some of the information described below. We use this information for internal purposes and to help us interact with visitors to the Site. We may also share this information in the aggregate form with third parties to illustrate trends and patterns.

Cookies
A cookie is a small data file that is placed on your computer's hard drive that may contain information (such as a unique user ID) that a Web site may use to track certain things. We use cookies in order to improve your shopping experience. The cookie helps us track the pages of the Site that you visit, tells us whether you have been to the Site before and tells us which Web site you visited immediately before visiting the Site, but does not tell us about your use of any other Web sites. Sometimes advertisers and other third parties on the Site may also use cookies. You can keep us from using cookies by turning them off in your browser. However, if you turn off your cookies then you will not be enabled to make purchases from the Site or to access your account information.

Security
Protecting your order information is important to us. We use the industry standard Secure Sockets Layer (SSL) technology to protect the security of your online order information. SSL encryption is a method by which information is encrypted while being transmitted over the Internet. To check the security of your connection, look at the right-hand side of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the Site address should change from "http" to "https." Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an order through an insecure connection. While no method is completely impenetrable, our SSL is verified by GoDaddy.com who is the industry security leader. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personally identifiable information, we along with our third party provider(s) cannot ensure or warrant the security of any information you transmit to us.

Contact Us
Please contact us with any questions or comments regarding our privacy policy:
Indy AV & Electrical Products
120 N. Lynhurst Dr
Indianapolis, IN  46224
Toll Free Phone Number: 1-800-692-5304
Email: admin@indyav.com

We reserve the right to make changes to this policy.  Any changes to this policy will be posted.